Shipping Policy

Shipping Policy for Muscle Bazaar

1. Shipping Locations
Muscle Bazaar currently ships products across Australia. At this time, we do not offer international shipping.

2. Processing Time
Orders are typically processed within 1-3 business days. Processing time may be longer during peak seasons, holidays, or in case of high order volumes. You will receive a notification once your order has been shipped.

3. Shipping Rates & Delivery Times
Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping options and estimated delivery times will be provided at checkout. Standard delivery typically takes 3-7 business days, depending on your location within Australia.

4. Shipping Carriers
We use trusted shipping partners, including Australia Post and other reputable couriers, to ensure your order arrives safely and on time. Once your order is shipped, we will provide a tracking number via email so you can monitor its progress.

5. Shipping Delays
While we strive to ensure timely delivery, unforeseen circumstances like natural disasters, public holidays, or carrier delays may affect your shipment. Muscle Bazaar is not responsible for such delays but will do our best to assist in resolving any issues that arise.

6. Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. Muscle Bazaar is not responsible for any packages that are undeliverable due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, additional shipping charges may apply to resend the item.

7. Lost or Damaged Items
If your package is lost or damaged in transit, please contact us at support@musclebazaar.shop within 7 days of the expected delivery date. We will work with the shipping carrier to locate or replace your order.

8. Order Tracking
Once your order has been shipped, a tracking number will be sent to your email address. You can use this number to track the status and estimated delivery of your order.

9. Signature Upon Delivery
For certain high-value items, a signature may be required upon delivery. If no one is available to sign for the package, a card may be left for you to arrange redelivery or collection from a local post office or courier depot.

10. Shipping Restrictions
Certain items may be restricted from shipping due to size, weight, or regulatory restrictions. In such cases, we will notify you during checkout if there are limitations on the items or delivery locations.

11. Contact Us
If you have any questions or concerns regarding shipping, please reach out to us:

• Email: support@musclebazaar.shop
• Phone: +61 418 167 942
• Address: 17 Gardenia Grove, Burleigh Heads, QLD 4220, Australia