FAQs

1. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Afterpay. All payments are processed securely to ensure your information is protected.

2. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Delivery times vary depending on your location, but standard shipping usually takes 3-7 business days within Australia.

3. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress through the carrier’s website.

4. Do you offer international shipping?
Currently, we only ship within Australia. We are working on expanding our shipping options to include international destinations in the future.

5. Can I change or cancel my order after it’s been placed?
If you need to change or cancel your order, please contact us immediately at support@musclebazaar.shop. Once an order has been processed or shipped, we may not be able to make any modifications.

6. What is your return policy?
We offer returns on unused items in their original packaging within 30 days of receiving your order. For more details on how to initiate a return, please visit our Return Policy page.

7. My item arrived damaged or defective. What should I do?
If your item is damaged or defective upon arrival, please contact us at support@musclebazaar.shop within 7 days of receiving the product. We will arrange for a replacement or refund as needed.

8. Do you offer exchanges?
Yes, we offer exchanges for different sizes, colors, or if your product is defective. Please contact us to initiate an exchange.

9. What are your customer support hours?
Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM AEST. You can reach us by email at support@musclebazaar.shop or by phone at +61 418 167 942.

10. Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly from our website.

11. How do I contact Muscle Bazaar?
For any inquiries, feel free to reach out to us at:

• Email: support@musclebazaar.shop
• Phone: +61 418 167 942
• Address: 17 Gardenia Grove, Burleigh Heads, QLD 4220, Australia