At Muscle Bazaar, we are committed to providing you with excellent customer service. Whether you have questions about your order, need assistance with a product, or require any other support, we’re here to help!
1. Contact Us If you need help, you can contact us via the following channels:
Office Address: Mermaid Beach, QLD 4218, Australia Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM AEST.
2. Frequently Asked Questions (FAQs) Check our FAQs page for quick answers to common questions about orders, shipping, returns, and more.
3. Track Your Order To track your order, use the tracking number provided in your shipping confirmation email. If you haven’t received your tracking number or have trouble tracking your order, feel free to reach out to us at support@musclebazaar.shop.
4. Returns & Exchanges If you need to return or exchange an item, please visit our Return Policy page for detailed instructions. We accept returns within 30 days of delivery, as long as the product is unused and in its original packaging.
5. Product Assistance Need help with a product? Whether it’s sizing, features, or general inquiries, contact our support team for expert advice. We are happy to assist you with any product-related questions you may have.
6. Account Support Having trouble accessing your account or placing an order? Contact us at support@musclebazaar.shop for assistance, and we’ll help resolve any issues promptly.
7. Shipping Information For details on delivery times, shipping rates, and other shipping-related inquiries, please visit our Shipping Policy page. You can also contact us if your order is delayed or you need further assistance with your shipment.
8. Payment Issues If you encounter any issues during checkout or with your payment method, reach out to our support team. We accept all major credit cards, PayPal, and Afterpay.
9. Damaged or Defective Products If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We’ll work quickly to resolve the issue by offering a replacement or refund.