Return and Refund Policy

1. Overview
At Muscle Bazaar, we want you to be completely satisfied with your purchase. If you’re not happy with your product, we offer returns and exchanges under the following conditions.

2. Eligibility for Returns
To be eligible for a return, the item must be:

• Unused and in the same condition that you received it.
• In its original packaging.
• Returned within 30 days of receiving your order.

Certain types of products cannot be returned, including:

• Perishable goods.
• Gift cards.
• Health and personal care items, unless defective or damaged.

3. Initiating a Return
To initiate a return, please contact our customer support at support@musclebazaar.shop. Provide your order number and details of the item(s) you wish to return. We will review your request and provide instructions on how to return your product.

4. Return Shipping
You will be responsible for paying for your own shipping costs when returning an item unless the item is defective or incorrect. Shipping costs are non-refundable. If you are returning an expensive item, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Please note that shipping costs are non-refundable. If you received free shipping, the cost of shipping will be deducted from your refund.

6. Exchanges
If you need to exchange an item for a different size or color, or if you received a defective or damaged product, please contact us at support@musclebazaar.shop. We will provide further instructions on how to proceed with the exchange.

7. Non-Returnable Items
The following items cannot be returned or exchanged:

• Gift cards
• Sale or clearance items
• Opened or used health and personal care items, unless they are defective

8. Damaged or Defective Products
If your item is damaged or defective upon receipt, please contact us within 7 days of receiving the item. We will arrange for a replacement or refund based on the circumstances.

9. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then, contact your credit card company or bank as processing time may vary. If you’ve done this and still have not received your refund, please contact us at support@musclebazaar.shop.

10. Contact Information
For any questions regarding returns, refunds, or exchanges, please contact us:

• Email: support@musclebazaar.shop
• Phone: +61 418 167 942
• Address: 17 Gardenia Grove, Burleigh Heads, QLD 4220, Australia